We love to hear from our members and have our Customer Services Team waiting to speak to you. Please don't be backward in coming forward! Our business is our 800,000 plus members. If you are a member please let us have any of your feedback, your questions, or any suggestions you may have.
Phone: 0800 5677 241 or 01484 477 645
tastecard (Taste Marketing Ltd),
22 Viaduct Street,
If you wish to make a complaint please see our complaints policy
If you're not yet a member and you want to become part of the most accessibly exclusive diners' club around, we're just a click away.
tastecard is the UK & Ireland’s largest diners club, with over 6700+ participating restaurants offering over 700,000 members huge savings every time they dine out. Each member receives a personalised membership card which they show at the restaurants to receive the discount.
There are only 2 offers for the restaurants to choose from:
50% off the total food bill: This applies to everyone dining in the group, although the restaurant may place a maximum number of people per booking (see website for each individual offer).
2 for 1: This is an offer for couples and applies to all courses ordered (starters, mains and desserts). The cheaper item from each course is deducted from the bill.
It depends where you go and how many people are in the group, but average savings are around £25-£30 each time the card is used. (starters, mains and desserts).
Importantly, and unlike other dining schemes, the offer applies to the full a la carte menu. It cannot be used in conjunction with other special offers (which may include special set menu offers).
The only exclusions that the restaurants can place, if they wish, are Friday and/or Saturday nights. Other reasonable exclusions may sometimes apply, for example some chain restaurants may exclude Friday and Saturday day times.
If the restaurant has a telephone icon illustrated on its page then advance bookings must be made, and taste must be mentioned. This is because if the discount has not been mentioned and the bill is produced, the manager would then have to recalculate the bill; which can be time consuming. If the restaurant is already aware that you are a taste member, they can calculate the bill including the discount from the outset.
No, the cards are strictly non-transferable. They are printed with your name on, so cannot be loaned to friends or family members.
As taste is a closed community, the restaurants are able to offer a large discount without publicising that offer to the general public. As our members pay for membership they tend to be good quality covers – the type of customers that the restaurants like to get through their doors.
The whole ethos of taste is to make eating out more affordable, thus encouraging people to eat out more regularly. By doing this, we are helping both our members and our partner restaurants; and as such are highly valued by both.
Our website, www.tastecard.co.uk is fully up-to-date with all of the offers currently available. The number of restaurants is growing all of the time, and you can keep informed by visiting the website and signing up for the taste newsletter, which will be emailed to you detailing new restaurants that have joined the scheme.
When you are out and about, we have our 3 Smartphone apps available, all free to download, helping you to make the most of your tastecard. Apps are available for iPhone, Android & Blackberry!
If you do not want to renew your membership you should contact us by telephone on 0800 5677 241 or 0203 3300 140 at any point within your 12 month membership period and at least 7 days prior to your renewal date.
Alternatively you can email us at email@example.com or use the Contact Us feature on the website or write to us at tastecard, 22 Viaduct Street, Huddersfield, West Yorkshire, HD1 6AJ.
Please note that the renewal date is not the same as the expiry date on your card but is 12 months from the date that you made your original payment
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