Call the Royal Bank of Scotland Member Services line relating to your Packaged account and select the tastecard option. Telephone Numbers: Platinum: 0345 609 0456 or Relay UK 1800 0345 609 0456 Silver: 0345 607 5154 or Relay UK 1800 0345 607 5154 Student/Graduate Account: 0330 838 0254 or Relay UK 1800 0330 838 0254 Lines are open Monday – Friday 9am-5pm, excluding bank holidays. (Calls may be recorded). Alternatively complete our contact us form and our team will get back to you as soon as possible.