Call the NatWest Member Services line relating to your Packaged account and select the tastecard option. Telephone Numbers: Platinum: 0345 609 0453 or Relay UK 1800 0345 609 0453 Silver: 0345 601 5219 or Relay UK 1800 0345 601 5219 Student/Graduate: 0330 838 0253 or Relay UK 1800 0330 838 0253 Lines are open Monday – Friday 9am-5pm, excluding bank holidays. (Calls may be recorded). Alternatively complete our contact us form and our team will get back to you as soon as possible.